Last updated: September 14, 2026
These Terms & Conditions (“Terms”) govern your use of primesrvanta.store and any purchase you make from Primesrvanta, a brand operated by Greenview Alpha LLC (“Primesrvanta,” “we,” “us,” or “our”). By using our website or placing an order, you agree to these Terms. Please read them carefully.
Who we are
Primesrvanta is a small-batch candle and home-fragrance boutique. Our products are hand-poured soy candles, reed diffusers, room sprays, sachets, and gift sets, sold for home use. The website and store are operated by Greenview Alpha LLC.
Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering, you confirm that you meet this requirement and that the information you provide is accurate and complete.
Products and descriptions
We describe our products, including scent notes and specimen details, as accurately as we can. Because our goods are hand-poured in small batches, slight variations in color, texture, scent strength, and finish are normal and are part of a handmade product, not a defect. Product photographs are for illustration; the item you receive may vary slightly in appearance.
Our products are home-fragrance and home-use goods only. They are not intended to be eaten, drunk, applied to the body as a cosmetic, or used in any way other than as described on the product page and packaging. Always follow the safety and burn instructions provided with each item.
Pricing and payment
- All prices are listed in US dollars and are shown on each product page. Prices range from individual items to trade cases.
- Prices, promotions, and product availability may change at any time without notice.
- Applicable taxes and shipping charges are calculated and shown at checkout before you confirm your order.
- Payment is due in full at the time of purchase and is handled by our third-party payment processor. By submitting an order, you authorize us to charge your chosen payment method for the total amount shown.
- We make every effort to display accurate pricing. If an item is listed at an incorrect price due to an error, we may cancel or decline the order and will notify you; any amount charged for a cancelled order will be refunded.
Orders and acceptance
Your order is an offer to buy. A confirmation email acknowledges that we received your order; it does not guarantee acceptance. We reserve the right to accept or decline any order, or to limit quantities, for any lawful reason — including suspected fraud, product unavailability, or a pricing error. If we cancel an order after payment, we will refund the amount charged.
Shipping and returns
Shipping timeframes, carriers, and delivery details are described in our Shipping Policy. Returns, refunds, and the condition items must be in to qualify are described in our Refund & Returns policy. Both policies are part of these Terms.
Intellectual property
All content on this site — including the Primesrvanta name, logo, wordmark, specimen numbering, scent descriptions, text, graphics, product photography, and page design — is owned by Greenview Alpha LLC or its licensors and is protected by intellectual-property laws. You may not copy, reproduce, republish, or use our content for commercial purposes without our prior written permission. You may view and share pages for your own personal, non-commercial use.
Acceptable use
You agree not to use the site to break the law, infringe others’ rights, transmit harmful code, attempt to gain unauthorized access to our systems, or interfere with the site’s operation. We may suspend or terminate access for anyone who misuses the site.
Product safety
Candles and home-fragrance products involve open flame, heat, or liquid. You are responsible for using them safely and following all instructions and warnings on the label. Never leave a burning candle unattended, keep it away from children, pets, and flammable materials, and stop use if a product appears damaged. We are not responsible for damage or injury resulting from improper or unsafe use.
Disclaimer of warranties
The website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated here, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow certain disclaimers, so some of these limitations may not apply to you.
Limitation of liability
To the fullest extent permitted by law, Greenview Alpha LLC and Primesrvanta will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the site or products. Where liability cannot be excluded, our total liability for any claim relating to a product will not exceed the amount you paid for that product.
Indemnification
You agree to indemnify and hold harmless Greenview Alpha LLC, Primesrvanta, and their officers and employees from any claims, damages, or expenses arising from your misuse of the site or products, or your breach of these Terms.
Governing law and disputes
These Terms are governed by the laws of the United States and the State of [[OPERATOR: insert state of formation]], without regard to conflict-of-law rules. You agree that any dispute relating to these Terms or your purchase will be handled in the courts located in that state, unless applicable law requires otherwise. Nothing in these Terms limits any rights you have under mandatory consumer-protection laws where you live.
Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above shows when they last changed. Continuing to use the site or place orders after a change means you accept the updated Terms.
Contact us
Questions about these Terms:
Primesrvanta (a brand of Greenview Alpha LLC)
Email: support@primesrvanta.store
Mailing address: [[OPERATOR: insert Greenview Alpha LLC registered mailing address]]